Hospitality and Entry Supervisors at Laminor Arena
Full-Time/Part-Time
Laminor Arena, Bucharest, Romania
About Laminor Arena:
Laminor Arena, a prominent entertainment and cultural event hub in Bucharest, Romania, is known for its high-energy atmosphere and exceptional guest experiences. We are expanding our leadership team and are in search of experienced Hospitality and Entry Supervisors to oversee our dynamic service teams.
Role Overview:
As a Supervisor within our Hospitality and Entry departments, you will be responsible for leading, motivating, and managing our frontline staff in these key areas. Your role is critical in ensuring operational efficiency, superior guest service, and compliance with safety and regulatory standards.
Key Responsibilities:
– Lead and supervise hospitality and entry teams, ensuring effective staff deployment and performance management.
– Oversee the operations of food and beverage services, and manage guest entry and ticketing processes.
– Train and mentor staff, fostering a culture of excellence in customer service.
– Ensure compliance with health and safety regulations in all managed areas.
– Address and resolve any issues related to guest service or staff performance.
– Collaborate with other supervisors and management to optimize overall event execution and guest satisfaction.
– Manage inventory, supplies, and resources efficiently.
– Implement and uphold service standards and operational procedures.
Requirements:
– Proven experience in supervisory roles within hospitality, event management, or similar fields.
– Strong leadership skills and the ability to motivate and manage teams.
– Excellent organizational, problem-solving, and decision-making skills.
– Ability to work in a high-pressure, fast-paced environment.
– Excellent communication skills in both Romanian and English.
– Flexibility to work irregular hours, including evenings, weekends, and holidays.
– Knowledge of safety and hygiene standards for food and beverage service.
– Experience in handling cashless payment systems and ticketing technology is advantageous.
We Offer:
– A dynamic leadership role at Bucharest’s leading entertainment venue.
– Competitive salary and benefits.
– Opportunities for professional growth and skill development in a supportive environment.
– Being part of a diverse team, contributing to memorable events and experiences.
How to Apply:
Ready to join the Laminor Arena team? Send your resume and a brief cover letter highlighting your customer service skills and why you would be a great fit for this role to info@laminorarena.com.
Error: Contact form not found.